REFUND POLICY
This Refund Policy outlines how refunds are processed once a return is approved.
Refund Approval
All returned items are inspected upon receipt. Refunds are approved only if the item meets the eligibility criteria outlined in our Exchange & Return Policy.
Refund Method
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Approved refunds will be issued to the original payment method
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Shipping charges are non-refundable unless the return is due to our error
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Refunds may take 5–10 business days to appear, depending on your bank or payment provider
Late or Missing Refunds
If you have not received your refund after the stated processing time:
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Check with your bank or credit card provider
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Contact your payment processor
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Reach out to us at support@thepinkrosemarybush.com for assistance
We reserve the right to refuse refunds for items that do not meet return conditions.
CONTACT INFORMATION
If you have any questions regarding our policies, please contact us:
Email: support@thepinkrosemarybush.com
Phone: (979) 978-0831
Address:
7055 Old Katy Rd, Suite #1110
Houston, TX 77024